Onboarding new partners to unlock growth
Our client is a global insurer with over 100 years of experience delivering specialized protection in niche markets, from cybersecurity to classic cars. Partnering with brokers to fulfill their growth strategy requires a custom onboarding service that captures every detail with precision, without demanding hours of administrative efforts.
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- 01
The challenge
For insurers, bordereaux files are essential for managing liabilities and tracking premiums, assets, and claims. However, their inconsistent formats significantly hindered our client’s operational efficiency. For example:
- Mapping inbound bordereau data to a standard 100-column template could take as long as three hours.
- Slow data mapping delayed access to critical insights such as overall risk exposure and portfolio performance.
As a result, scaling broker onboarding without increasing headcount was impossible, stalling growth. Our client required a single ingestion solution accessible to business users across multiple units.
- 02
The approach
To address this, we implemented a Data Intelligence Solution using a moden data platform enhanced with GenAI capabilities:
- Created a Databricks environment to consolidate and capture incoming data in real-time.
- Applied a large language model for mapping and similarity matching data to standardize formats, with automated data quality testing.
- Deployed a Streamlit application for end-users to interact with the product in natural language.
Built, scaled, and transitioned the solution using a phased approach, supported by weekly user engagement.
The result was a Databricks-based ingestion and standardization tool featuring human-in-the-loop validation.
- 03
The impact
The Kubrick solution allowed the client to map bordereaux files rapidly, accelerating onboarding and unlocking growth potential. Key impacts included:
- Reduced manual mapping time from three hours to under one minute.
- Onboarded 100 new providers and processed
- 1,500 files per month within the first three months.
Expert validation delivered transparency, fostering trust in the solution and driving collaboration across previously siloed teams.


